FAQ

Frequently asked questions

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Book direct
How does booking direct work?

You pick your dates, your card is saved without being charged, and Catherine confirms within 3 hours. On her confirmation the 30% deposit is collected — the balance, 30 days before arrival.

When is my card charged?

Never at the moment of the request. The deposit goes through when Catherine confirms; the balance, 30 days before arrival, with a notice 7 days ahead.

What is the cancellation policy?

Free cancellation up to 30 days before arrival. After that, the deposit is non-refundable.

Why is it cheaper than on Airbnb?

Same chalet, same host — but no guest service fee (about 14% on the platforms). The exact comparison is shown for your dates when you book.

What if my dates are already taken?

Join the waitlist from the calendar: if a cancellation happens, everyone is alerted at the same time — first come, first served.

Your stay
What are check-in and check-out times?

Check-in from 4 p.m., check-out by 11 a.m. Arrival is self-serve: the lock code is sent the day before.

Are pets welcome?

Yes, at no charge. We simply ask that they stay off the beds and are never left alone in the chalet.

How many guests does the chalet sleep?

Four, in two bedrooms (4 beds). A single bathroom — worth considering with four adults.

Is the chalet accessible in winter?

Yes — heated year-round, driveway cleared before you arrive, firewood provided.

Is the Wi-Fi fast enough for remote work?

Fibre — fast enough for video calls at two desks, and a desk facing the water.

Payment
Is my card data safe?

Payment is handled by a certified processor (Stripe). Your card number is never stored on this site.

Is the lodging tax included?

It is shown upfront in every total (3.5%), collected and remitted under Québec's rules.

The beach is waiting.

Book direct — cheaper than the platforms, and confirmed by Catherine within 3 hours.

See availability